Impossible to launch open in Mobile link on iOS 9.2.1 with Cnx 4.5 backend

Since our users upgraded to iOS 9.2.1 they are unable to open the newsletter links ‘Open in Mobile” on a 4.5 CR5 backend.

The pop-up you normally have, pops up for a milli-second then disappears again.

This seems to be due to a deprecated method IBM is using in the Mobile application code. The URL uses the older URL scheme redirect method (

Instead of this one


Thanks you to the customer mobile team to figure this out.

Working with IBM on a pmr, but my guess is they will not fix this for 4.5


IBM delivered a fix for this in 4.5, hurraaay, contact your support to get it

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